We offer several levels of delivery service and are normally able to deliver all items within three to five working days from receipt of your order, subject to availability. If we are out of stock on any item or if there is any difficulty with delivery, you will be notified within two working days.

 

CHARGES FOR UK POSTAGE

DPD    3 - 5 working days    £6.00
Please email for any urgent deliveries.

Shipping in the UK will be FREE with any purchase over £300.00

 

INTERNATIONAL SHIPPING

Deliveries to Europe and Worldwide orders will be dispatched with DHL Express

Ireland DPD 2 Days - £10
Europe DHL Express - £20
USA DHL Express - £40
Australia DHL Express - £40
Rest of the World DHL Express - £40 

All our jewellery is packaged in Rosie Fortescue Jewellery boxes and/or pouches.

 

RETURNS POLICY

Jewellery ordered from our website can be returned unworn for a full refund within a 14 day period starting from the date of delivery.

Sale - No returns, exchanges or a refund on sale items (including flash/limited time promotions).
Earrings - For hygiene reasons we are unable to accept returns on earrings unless faulty.


Please return the item in it's original box to:

Rosie Fortescue Jewellery
Room 2 West
21/G Heathmans Road
London
SW6 4TJ

 

FAULTY ITEMS

At Rosie Fortescue Jewellery we pride ourselves on our quality and as such, offer a 6-month guarantee on all of our jewellery. In the unlikely event that a piece is deemed faulty, we will replace it upon its return. Should the item no longer be in stock, we offer a full credit against your next order.

If items have been mistreated or damaged these cannot be replaced or credited, as we are unable to assume responsibility for any damages the jewellery may incur if cared for otherwise than the stated here.

If you are purchasing an item with a stone, please take extra care with the setting. We do not repair jewellery and if a setting is damaged, causing a stone to fall out, we can not replace this. Settings can be damaged by; any applied pressure, hitting a hard surface inadvertently with any force or catching and snagging on knitted clothing.